Important Information You Should Know

It's important to know that you have to follow the proper rules and guidelines. You won't have to pay a fee if you cancel your tickets within 24 hours of buying them. A customer who cancels their ticket within 24 hours might or might not get a refund.

We know that unexpected events can force you to make last-minute changes, which may result in your order being canceled. As a customer, you have the right to cancel a flight ticket you've already purchased and get your money back.

Keep in mind, though, that getting your money back might not be simple or quick. We do everything we can to finish your application fast.

Cancellation

How to cancel a reservation with Voyage Cruiser?

First things first, if you cancel less than 24 hours before your ticket, you won't get a discount, and also, cancellations sent through the mail are not applicable.

We can't promise you a refund if you cancel your ticket, as it depends on how the cruise line and hotel handle refunds.

We can only handle cancellations over the phone. Many of the plans you made with us are non-refundable because that's how the cruise line works.

Refund

The cancellation policy on our website is very clear and simple. So if a customer decides not to proceed with a ticket purchase, they always know what to do next.

It's important to understand that refunds depend on how the cruise line handles the case under its "terms and conditions" policy. We can't promise any deals either.

They are more likely to give you a refund if you cancel your reservation 24 hours before the reservation. We remove a similar record from the location where the ticket was created.

The bank may require additional time to display the total amount in your account. In some rare cases, the money might not show up in your bank account for up to 60 to 90 days.