Information We May Collect

When you access Voyage Cruiser, we might get information about you and your business. This information helps us perform at our best, give better service, and most importantly, meet our legal and operational duties.

Please note: some details are required to complete the booking process, manage accounts, or use our services effectively, while other information is optional.

Here are some examples:

• Personal Identification Information: Name, gender, date of birth, nationality, government ID details, passport or visa data, or other unique identifiers.
• Contact Details: Phone numbers, residential or mailing addresses, email accounts, or fax numbers. .
• Payment and Billing Information: Cardholder name, credit or debit card number, expiration date, security codes, and billing address.
• Professional Information: Company name, designation, office contact details, and organizational affiliation.
• Service-Related Preferences: Travel requirements, hotel or accommodation preferences, dietary requests, itinerary details, or other specific needs.
• Survey Responses: Feedback, questionnaires, or market study results shared with our authorized representatives or us.

Collection of Data

The way we accumulate information is meant to be both comprehensive and adaptable. In this way, we can provide you with more personalized services while still respecting your privacy choices. Ultimately, you can choose not to give some information.

Some services, such as creating an account, obtaining a booking confirmation, or participating in promotional campaigns, may not be available if you don't have the correct information.

• Direct Input: We collect information from you whenever you willingly enter it on our Website, like when you register, ask a question, make a reservation, or fill out a survey.
• Automatic Collection: Specific non-identifiable data, such as browser type, IP address, device details, and interaction logs, is sometimes collected when you begin your journey with Voyage Cruiser.
• Third-Party Sources: Occasionally, we may constantly update our records with information received via affiliates, partners, or independent sources. This way, we could include updated addresses, transaction history, or loyalty program data.
• Make a Booking for Others: In a scenario where you make reservations on behalf of someone else. In that circumstance, we will collect the personal details you enter and the preferences of that particular individual. It is your job to make sure that the person or people in question agree to this disclosure.

How We Use Your Information

You must be aware that personal or corporate information is used for legitimate business purposes. Through this, we make sure your service is delivered smoothly and with confidence.

Under certain circumstances, we use your data only when we have a valid reason. This is in response to your service request, to comply with legal requirements, or because you have given us permission. Such examples include:

Disclosure of Information

We are dedicated to improving your experience; we occasionally share your information with trusted partners. We make it our priority that every recipient of your data is protected in accordance with confidentiality and security obligations.

We only share what's necessary, and these partners must keep your data safe. They may include:

• Affiliates and Subsidiaries: For administrative, marketing, or operational support.
• Contractors and Consultants: Specialists providing IT services, marketing, data processing, analytics, or communication solutions.
• Service Providers: Travel suppliers, hotel operators, airlines, loyalty program managers, or insurance providers.
• Financial Institutions: Credit card companies, banks, or payment processors complete transactions.
• Authorities Government bodies, regulators, or law enforcement (in cases where it is legally required).
• Business Transactions: In the event of a change in company ownership, your information may be transferred to the new company. We take steps to ensure, throughout the entire process, that it continues to be protected under the same security standards.

Cookies And Session Data

Cookies help us make the platform better for you and to show you relevant notifications. Cookies are small files that your browser stores on your computer's hard drive. They help us provide a higher level of service. At present, most browsers accept cookies without asking.

Our team does not get this cookie information. Each time you use the platform, specific details may be logged, such as your IP address, operating system, and browser type. This applies to everything you do while using the site.

Minors

Our Website is not intended for children or minors. Anyone under 18 cannot provide any information through the Website. We do not knowingly collect personal information from individuals under 18 years old.

With that in mind, if you are not old enough to use this Website, please do not use it or provide any information. If we discover that we have obtained personal information from a child without their parents' permission, we will delete that information immediately.

If you believe we have information about or from minors, please email us at support@voyagecruiser.com .

Security Of Your Information:

We pursue a mission that is both clear and open to keep your information safe at all times.

Please note: Complete safety cannot be guaranteed for any system. What matters most to us is ensuring your data is secure from loss, theft, or unauthorized use. We keep your card information safe so that you can use it at your convenience in the future. Every instance you save a payment method, you can change it or delete it.

However, we protect your data in several ways (multi-layered approach), including:

• Administrative Measures: Internal policies, staff training, and restricted access to data.
• Technical Measures: For storing sensitive data, we use encryption, firewalls, and secure servers.
• Physical Measures: To prevent unauthorized access, facilities and monitoring systems are controlled.

You can email us at support@voyagecruiser.com if you have any questions or requests, and we'll get back to you right away.